A new report that every Houston business owner and IT manager needs to read just dropped. The 2026 Sophos Active Adversary Report, compiled from 661 real-world incident response cases across 34 industries, reveals a stark reality: 67% of all cybersecurity incidents investigated last year were rooted in identity-related attacks. That means brute-force attacks, credential phishing, […]
If your business still relies on a traditional receptionist or a basic auto-attendant to handle incoming calls, 2026 is the year that changes. 3CX, one of the leading business communications platforms we deploy at Houston TechSys, just published a bold prediction: by the end of 2026, not having an AI Receptionist will be like not […]
Picture this: your sales rep sends a proposal to a major Houston prospect. The email arrives with a Comic Sans font, a blurry logo, an outdated phone number, and a compliance disclaimer that expired two years ago. Meanwhile, your competitor’s email looks like it came from a Fortune 500 company. That gap is not about […]
If your Houston business is still relying on employees to create, remember, and manage their own passwords, you are sitting on a ticking time bomb. Credential theft is the number one cause of data breaches in small and mid-sized businesses — and in 2026, that threat has never been more sophisticated. This week, 1Password highlighted […]
Hybrid work isn’t going away — and neither is the frustration of conference rooms that don’t work properly when half the team is remote. Logitech’s latest innovation, the Rally Board 65, is specifically designed to eliminate that friction and deliver a seamless hybrid meeting experience from a single, clean device. At Houston TechSys, we’ve been […]
If your business runs Fanvil X series IP phones — whether on a 3CX phone system or another VoIP platform — there’s an urgent security firmware update you need to know about. Fanvil released firmware version v2.12.25.6 on March 10, 2026, and it addresses important security vulnerabilities that could leave your phone system exposed to […]
Microsoft dropped a major announcement this week: Copilot Cowork, the execution layer for Microsoft 365. If your Houston business is already using M365, this is not a minor update — it’s a fundamental shift in how AI works within your productivity suite. At Houston TechSys, we manage Microsoft 365 for dozens of Houston businesses. Here’s […]
With Agentic AI, on-premise transcription, and a bold new roadmap, 3CX is evolving fast. Here’s why Houston’s only 3CX Platinum Partner is more excited than ever.
The week of February 17 capped off the month with a flurry of client-facing improvements: refreshed mobile apps, firmware updates for desk phones, and a bold vision for turning 3CX into an AI colleague instead of just a PBX. Highlights for Feb 17 – Feb 23 Major app refreshes hit beta. 3CX pushed new builds […]
Mid-February delivered three big signals from 3CX: deeper WhatsApp integration, affordable cloud transcription for Enterprise Plus, and fresh third-party accolades. Here’s how we’re folding them into our Houston playbook. Highlights for Feb 10 – Feb 16 Inbound WhatsApp calls land in 3CX. Update 8 now lets us register WhatsApp numbers as SIP trunks (source), so […]