3CX Weekly Brief · Jan 27 – Feb 2, 2026
The last week of January set the tone for how 3CX will run the rest of Q1. Pricing is being rebalanced and the platform is finalizing Update 8, so Houston TechSys is locking in the details now instead of being surprised later.
Key updates from 3CX
- Pricing realignment takes effect at the end of January. 3CX explained how smaller hosted licenses will see a modest lift while larger Enterprise / IA tiers drop in price (source). The change is tied to fair-use enforcement and dollar/euro swings, and it affects every quote we send after February.
- V20 Update 8 RC3 is out. The third release candidate (source) cleans up gateway loops, hot-desking phonebooks and AI model defaults before the GA build. It’s the last stop before the final Update 8 package.
Why this matters for Houston businesses
- Budgeting. If you’re running a 4SC or 8SC license the renewal will edge up, so we’re baking the delta into every managed voice proposal.
- Enterprise leverage. 24SC and above now include more transcription minutes, so compliance-heavy teams (legal, healthcare, finance) can justify the Enterprise jump without sticker shock.
- Upgrade window. RC3 is stable enough for lab testing, which means we can certify Update 8 against your call flows before GA and avoid a scramble later.
HTS action items
- Audit every client license before renewal and flag who should move to Enterprise Plus for bundled AI minutes.
- Stage a V20 U8 RC3 sandbox using the same SIP carriers and 3CX apps your team relies on, so we can sign off the upgrade as soon as GA hits.
- Update the 2026 managed services rate card with the new 3CX price bands to keep quotes accurate.
Need help mapping the new pricing or planning the Update 8 rollout? Call (281) 231-2944 or book a consult and we’ll keep your phone system ahead of the curve.
