VoIPTools
Get The Most Out of 3CX
Get The Most Out of 3CX
VoIPTools offers an expansive range of products to help enhance your 3CX needs. Clients can make the most of their 3CX investments in one of two ways: with the addition of VoIPTools commercial products or with customized add-ons developed by VoIPTools’ highly skilled development team.
At Houston TechSys, we pride ourselves with being a 3CX Platinum Partner and proudly present our clients with the option to enhance your PBX with additional tools via VoIPTools.
VoIPTools Commercial Products
Now you can monitor the activities of your inbound / outbound call center with 3CX Competitive Wallboard.
With 3CX Dialer you can automate the unattended calls to patients, customers or students using unique contact lists (campaigns).
With this tool, easily lookup how each call was routed, which agent received it, and how long it took.
This add-on greatly increases the efficiency and ease of managing multiple simultaneous inbound calls for shared receptionists.
You can automatically process 3CX generated Call Detail Records or export 3CX’s internal PostgreSQL database, to either Microsoft SQL server or MySQL.
Manage and assign agents to campaigns, read from survey scripts, record notes in a centralized database, and run web-based performance reports.
With 3CX Voicemail Manager, you can receive text transcriptions, automatically forward voicemails to distribution groups, and more!
Take control of how your organization’s inbound phone calls are routed.
Receive phone-based automated feedback from your callers with the useful addition of 3CX Survey Creator.
This 3CX Phone integration provides screen pops, auto ticket creation, attaching recordings to contacts, and much more!
This 3CX Phone integration provides screen pops, auto ticket creation, attaching recordings to contacts, and much more!
This 3CX Phone integration provides screen pops, auto ticket creation, attaching recordings to contacts, and much more!
12027 Dula Lane
Cypress, Texas 77429
Ph: (281) 231-2944