RMM, or Remote Monitoring and Management, is the proactive, remote tracking of network and computer health. RMM provides a set of IT management tools that helps enhance the overall performance of IT support staff. These tools include remote desktop monitoring and trouble ticket tracking.
At Houston TechSys, our technicians employ RMM tools to effectively handle client’s IT requirements. This is beneficial as it increases productivity and helps resolve issues quickly before it even reaches our client’s environment. Additionally, we are partnered with the the finest in IT, making us highly capable of providing the best tools and resources to aid your IT requirements.
Get in touch with our team today to learn more about RMM and see how we can help your organization with your IT solutions.
Main Function & Purpose of RMM Software
Collects information about client’s software, hardware & networks.
Tracks the health of client’s network and devices.